?

Log in

No account? Create an account

Previous Entry | Next Entry

Friendliness in Toronto

The joy of having something to do
I was in a Shoppers Drug Mart during a quiet spell, mid-afternoon. Going up to the cash register, the cashier exclaimed, "Yay! A customer!"

Instant dress
I spent perhaps 45 minutes chatting with the designer at Peach Berserk on Wednesday morning. There were no other customers in the store. (Surely, rent is cheaper in Toronto, and they can stay afloat on fewer sales.) They make clothing to order for the same price as off-the-rack, but I was only in town for a week. Nothing in stock fit quite right, so the designer suggested I order something. I observed the brevity of my time in Toronto. It's our slowest season, she replied. We could have it ready by tomorrow.

And they did.

I am still boggled by this: in 24 hours, they printed my choice of fabric, made my dress, and made further minor alterations when I came in the next morning to collect it.

Failed friendliness
I could see the sale rapidly being lost, the more the sales person spoke. She was new, nervous, and trying hard. We asked for the first Lush product on the list and she had not heard of it; for a moment, I thought it might no longer be in production. She info-dumped, telling us too much and, in the process, obliviously streamrollering over my shopping companion's request to be left to browse. The low point of her content, for me, was about bananas. They look like they are good for you, and therefore they are.

Tags:

Comments

owlfish
Nov. 16th, 2010 05:25 pm (UTC)
I'm down to one product I regularly buy from them. The Toronto expedition was for C. in the hopes of trying something new and potentially useful for him while he had the luxury of vacation in which to experiment - but we didn't get any further in browsing thanks to that salesperson.